Customer Ratings & Reviews
- Model:
- UN65DU7200FXZA
- |
- SKU:
- 6575140
Customer reviews
Rating 4.7 out of 5 stars with 1564 reviews
(1,564 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024) for its fantastic picture quality and ease of use. Many find the price point attractive and appreciate the vibrant colors. Some customers have expressed concerns regarding the remote control's responsiveness and occasional lag when navigating menus.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and big screen. My wife loved it Happy wife happy life
I would recommend this to a friendRated 5 out of 5 stars
Christmas TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung 65-inch TV is the best! A great TV reasonable price. This was a Christmas present to me for my bedroom!
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was flawless. Knowledgeable people at the store convinced me to buy this unit.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture provides an incredible movie and TV show experience. Recommend a sound bar with the TV though.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, ui is really easy to use ans navigate through all the apps
I would recommend this to a friendRated 5 out of 5 stars
Seamless experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! It came with a home delivery and the process was seamless! Will definitely buy another one for my bedroom.
I would recommend this to a friendRated 5 out of 5 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this to a friendRated 5 out of 5 stars
Samsung 65 " Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking to up grade our 55" TV and Best Buys price was great on this Samsung 65" TV Thanks again BB.
I would recommend this to a friendRated 4 out of 5 stars
Good TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for the family for a decent price on a 65” TV.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, easy install. Have had for almost a year with no issues
I would recommend this to a friendRated 5 out of 5 stars
The best Samsung TV❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who is the best merchant ever buy from Best Buy and it’s worth it? It’s a good investment to buy.
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new screen I had a 60 inches at first I changed it to that beautiful 65 inches ❤️ no regrets here
I would recommend this to a friendRated 5 out of 5 stars
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no complaints about it and excellent customer service
I would recommend this to a friendRated 5 out of 5 stars
Good quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. The volume is decent and setup was easy.
I would recommend this to a friendRated 5 out of 5 stars
Great replacement tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement tv for our bedroom. Very clear, bright screen. Great buy!
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My number one brand all the time it is very durable and clear I enjoy watching my shows. All my staff household is samsung. Including my phone. They never go wrong.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV at a great low price! Samsung products are always a smart choice no matter which price range you purchase!
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65 inch du7200 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great 4k smart tv with easy menu and good build quality. Great value for the money. I would recommend it highly.
I would recommend this to a friendRated 5 out of 5 stars
East purchase picked up in the South!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple online purchase from home to store connection was so easy…..I could not believe it! Received emails from BB so quickly and constantly until the item was picked up! Thank you for the very great customer service!
I would recommend this to a friendRated 3 out of 5 stars
Terrible service—Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very weak/ remote does not have enough features Disappointed regarding help once you buy the TV—Geek Squad needs to return—they set up when they delivered but I am having too many issues-called the guy that set-up TV—he said to call his boss—I called at least 6 times—voicemail full, no answer, etc. Caleb sold me the TV—he was very good! Service (Geek Squad) is the problem! I am very dissatisfied!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GaryW,
Thank you for letting us know about the sound/remote issues you are having with your DU7200 TV. Please try the below troubleshooting steps to resolve these issues.
There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
To learn how to use your Samsung Remote go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
















