Customer Ratings & Reviews
- Model:
- HW-S60D
- SKU:
- 6577565
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the HW-S60D sound quality, ease of use, and smooth setup. Many appreciate its sleek design and convenient size, as well as its connectivity with Samsung TVs. The Q-Symphony feature is also praised. However, some customers have noted concerns about the bass and volume control.
This summary was generated by AI based on customer reviews.
Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman we had helping was geek squad but he helped us anyway was so polite and when I told him I knew nothing about electronics and he took over and showed us his opinion…sorry I didn’t get his name but he was in Burlington store and I would go back again
I would recommend this to a friend- Pros mentioned:Sound quality
When is works, it’s awesome…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we’ve had nothing but challenges with this soundbar. I bought it primarily because of the Q-Symphony features. But despite not changing the settings once we had it working well with Q-symphony, it would randomly stop working or disconnect or simply wouldn’t produce sound at all. After 3 months of trying every trick I could find online, it just wasn’t working the hassle and I unplugged it from my Samsung Q-series TV, and am sadly back to the TV speaker. When it was connected and working, it did sound fantastic and the equalizer could be adjusted to my liking. It has thunderous bass without having a 2.1 sub, and the sound quality for sports, movies, news and talk shows was crystal clear and very helpful for my old ears. I’m just super bummed that it would regularly lose its connection and I’d have to turn it off / on, readjust the TV sound settings to get it to cooperate again. Sorry - no recommendation here.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TJA007,
Thank you for your review of Samsung’s HW-S60D Soundbar. I’m sorry to hear you had a frustrating experience with Q-Symphony, we greatly appreciate you bringing this issue to our attention.
the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar would recommend it for anybody that has a Samsung TV
I would recommend this to a friend - Pros mentioned:Sound quality
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NIce clear sound. takes up very little room on the tv console
I would recommend this to a friend - Pros mentioned:Size, Sound quality
Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality with five speakers. Fits and not to big. Does the job.
I would recommend this to a friend - Pros mentioned:Sound quality
Legit Service Every time!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was on point when I checked availability, the sound bar is incredible. Nobody beats Best Buy when not comes to want you are needing or wanting in the streaming world !!
I would recommend this to a friend - Pros mentioned:Sound quality
Good Performance/Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this soundbar performs very well when connected to our Samsung TV. The sound is much better and more consistent than that from the TV speakers alone. We considered a soundbar that came with a sub, but for what we watch this does the job.
I would recommend this to a friend - Pros mentioned:Connectivity
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as described by salesperson. Easy to connect.
I would recommend this to a friend - Pros mentioned:Sound quality
Get this soundbar NOW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best single unit soundbar on the market hands down especially if you don’t have room for a multi unit surround sound system
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung HW-S60D All in one Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the Samsung HW-S60D All in one Soundbar what a great choice for a smaller room than your main entrainment room that needs some additional sound it pairs perfectly with were TV with HDMI ARC very simple product to install and manage.
I would recommend this to a friend Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar works effortlessly. Great choice. Appreciate the advice given.
I would recommend this to a friend- Pros mentioned:Sound quality
Voice clarity is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, can hear voices far more clearly than with my old surround sound
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great addition to our new television. Don't know why we waited so long to add a sound bar. Sound quality is vastly improved !!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, 2nd unit I’ve purchased for two tv’s in different rooms. Sound quality is excellent and when paired with a Samsung tv everything works on one controller.
I would recommend this to a friend - Pros mentioned:Sound quality
Exactly fits our needs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has great sound range and helps me to more clearly hear dialogue. Slim and compact profile fit our needs.
I would recommend this to a friend Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the soundbar, replaced a 6 year old Bose soundbar. Sound difference is very noticeable
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in a small package. Quick connection to Samsung Tv
I would recommend this to a friend - Pros mentioned:Sound quality
Never thought soundbars were so important!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I combined this with my 43" QLED. Must have!!! The sound experience is on another level, even without a subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Recommend!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is awesome! The sound quality is pretty good. I got this one as an open box and it works great!
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung HW S60D is fantastic. It enhances the sound quality of my Samsung DU7200 TV. Quality sound bar for the price.
I would recommend this to a friend