Customer Ratings & Reviews
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Customer reviews
Rating 4.1 out of 5 stars with 2458 reviews
(2,458 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
looks nice,works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love the fridge, not much room in the freezer (like no way to fit a frozen pizza) but we have a seperate freezer in our basement so it wasn’t a deal breaker. fridge itself is great, tons if storage for condiments, and roomy with drawers. we love the water dispenser.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good low tech frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge for the price not a lot of bells and whistles but good family size fridge
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Lots of space for a small refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to wait a while for this to be delivered and I am so happy it's here! I had to get this size because of the space constraints but the refrigerator section has a lot of storage area in it. The icemaker and water dispenser are so easy to use. It also looks great.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Can't really recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a warning about several negatives regarding this fridge. First, the water dispenser drips and because the spout is outside the catch tray, it dribbles down the front of the fridge and onto your floor. Second, the shelves are not adjustable and do not accommodate a gallon milk jug or pitchers. Leaving the milk on the door doesn't keep the milk cold enough. The temperature is cold in several areas of the fridge so items freeze and are ruined. This is setting the control to the recommended setting. If you set the temperature to the next warmest setting, it's too warm! Finally, the top interior light is blinding! It's just way too bright. I spray painted the interior of the diffuser lightly in an attempt to make it livable. These are all issues that you won't know about by just seeing it in a store display.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MyOpinion, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Please - more shelves.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appearance and doors are easy to open and close with no restrictions. In a counter depth fridge you lose storage space and so more door shelving and additional shelves in the freezer are needed. Water and ice dispensers are separate, which is plus.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice but smallet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likes: finish is non-marking Cons: frig is smaller capacity-so is freezer compared to same model 24 years ago.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great buy I would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs quitely the freezer is small er but overall we would by again .
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all of the space this refrigerator gives me even after scaling down in size
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Meh.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a fridge its a solid, Meh. But the ice dispenser sucks, it's always gaming up. sometimes one cube will be stuck in the ice shute after you get ice, and it will melt and run down the front of the fridge.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great fridge!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Fit perfectly right where our old fridge was. The space in it. How easy it is to clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love our new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge fits nicely on our apartment. The freezer section is a bit small so it wouldn’t be great for a big family.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price. I love it and it’s a perfect size for a household of three.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Disappointing Customer Service from Whirlpool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be wary of purchasing products from Whirlpool again in the future. We ordered this fridge, got it delivered and installed from Best Buy. The geek squad was extremely helpful, but a few hours after installation we realized that this fridge was running extremely loud and the sounds we were hearing were beyond the normal start up sounds. The sound that the fridge is emitting sounds closer to a dryer/washing machine running. I'm no expert, but it sounds like a manufacturing defect, and that a metal piece is loose when the fridge is running. There is a loud metal vibration sound. When we called Whirlpool initially, they were not able to look up my information because the fridge was so brand new. I tried contacting Whirlpool customer service on Facebook and was told the sounds that I was hearing was normal for a fridge. I responded and told them that I was very disappointed in their assistance thus far, and was told that they will file my complaints. LOL, like k, thanks that's very helpful when my brand new fridge is humming up a storm. The next day, we called the warranty line to try to get some help, and after being on hold almost an hour, was finally able to get through and get a technician scheduled to come take a look at the fridge 3 weeks from now. Understandable that everyone is busy, but I'm very disappointed that this fridge is brand new and we have to wait to get some assistance. Honestly, this whole experience with Whirlpool has been TERRIBLE and I would probably avoid buying any appliances from them in the future because their customer service has been so lackluster. I'm honestly bummed out that no other fridge that is under $2k has a water dispenser can fit in the space in my kitchen, otherwise I would have returned this fridge and got something else without a second thought.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey imuyeamz, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the side by side design! The ice maker and water dispenser works like a charm!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so big but very spacious. It is quiet and good for small spaces. Very good price.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
I would recommend this to a friendRated 1 out of 5 stars
Too small, already having issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is very small. The freezer is worse. If you have a family with kids, do NOT buy this fridge. The top shelf (where you would put milk, etc) is not big enough to put anything larger than a carton of milk-juices are too big so you have to lay it down on the shelf. I have only had it for 4 months and now I have a poor seal on the freezer door that lets in moisture into the freezer. I try calling the geek squad and am told by the automated system that I can’t make an appointment to go online to schedule one. I go online and try and schedule the appointment there and it tells me that it can’t make the appointment online at this time, to call the number. Really Best Buy??? So now I guess I’m going to have to return to the store just to make an appointment to have someone look at it-wasting my time for something that could have been taken care of over the phone or e-Mail. I’m really tempted to just return it all together. If I can, I probably will.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your appliance.We look forward to your reply.
Rated 4 out of 5 stars
Sales person was helpful under the conditions.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light should be brighter for ice and water. Shelves should be adjustable,
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
My Whirlpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is a little disappointing but I love the refrigerator!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator works as it should. I would recommend this to friends and family.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noisy and the door swings open and hits hard.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend















