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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.7 out of 5 stars with 739 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the Luxe Café Premier Series 3-in-1 Espresso, Coffee, and Cold Brew Machine, highlighting its ease of use and the quality of coffee it produces. The all-in-one machine is praised for its overall performance, built-in grinder, and sleek design. While some find the size a bit large for their counter, and others wish for temperature adjustability, the positive aspects appear to outweigh these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 739 reviews
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso machine, amazing features, easy to use for beginners and love all the things it can make including regular coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to run and in expensive compared to others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja Luxe Café is a great espresso machine to have. I tried different kinds of beans, and fresh medium-roasted beans work best with this machine. It will also save me a lot of money compared to buying expensive coffee, and it’s easy to learn and use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    NINJA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’d rate it 4.5/5. Perfect for coffee lovers who want quality espresso at home without barista-level skills. Plus, Overall, I think it’s a great value for the price and perfect for anyone who wants quality coffee at home without spending too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Espreso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greats espresso machine the flavor, easy to use , it is one of the best

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great overall choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched a lot of multi purpose coffee machines for a gift for my parents. Couldn’t find everything they wanted (can’t make large pot of coffee) but it had most including espresso, cold brew, built in bean grinder, lattes, etc. Very happy with the look and functions of this machine especially at the price compared to other models that are over 1k. Makes an amazing restaurant quality espresso martini with the right ingredients, and parents love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Really recommend it. My girlfriend loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Ninja - Luxe Café Premier

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is like having a coffee shop at home, makes great coffee, works relatively fast, and most importantly, the investment is worth it, you will save money in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing invented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso machine for a beginner or for someone experienced. The machine is goof proof. It will tell you step by step on making a coffee or a espresso. Don’t regret this purchase one bit. Keeps saving me money every month by making my own Americanos and lattes at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I have made in a while.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. May have small issue with frother but so far customer service has been helpful. Hopefully we do not have to return it. Love the machine and the fresh brewed coffee it delivers is top notch. Didnt expect the machine to deliver a cup of coffee this amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Great Coffee, questionable quality and support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the machine is excellent, and its coffee is delicious. The problem lies in the quality of the parts and the customer service. After two months of use, the funnel is broken, and Ninja has no parts available and will not allow a backorder. Their response is for me, the customer, to monitor their website and call back when it's in stock. This is not the level of customer service I would expect from a company selling a premium product, and I would advise other to shop elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. Please rest assured that we will share your observations with the appropriate teams for review and consideration in future improvements. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and calibration to achieve consistent espresso pulls. Really hard to find anything negative to say about this machine. The brew group heats up quickly and does not require a preheat shot. We've tested each mode and are very satisfied with the results. Automatic frothing works very well for cow's milk and plant based. Solid product and a great value for the price in a very crowded market. Ninja did their homework.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing machine at times but it works greag and as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect upgrade for coffee in my home. I love that any style of coffee can be made. Cleanup is quick & easy. Set up was a breeze. It’s very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine smells great and coffee comes out tasting great. This is a great starter machine

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. So far, enjoying the easily brewed cups of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TGM Here with another simple review If love coffee , you buy Starbucks every day and you’re looking to start upgrading your drinks and saving money I say, look no further ! Machine is perfect for beginners , didn’t know how to make coffee before I had the machine. Zero Regrets worth the Hype Worth your time ! Five stars ! great Job Ninja !

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is delicious. My only complaints. If it runs out of coffee beans during a grind, it starts over no matter what is in the portafilter. It doesn’t always get the amount of water correct. Drip coffee Sometimes you get 3/4 of a cup sometimes it slightly overflows the cup

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for your honest feedback!
      We’re so glad you’re enjoying the delicious coffee, that’s what it’s all about! We hear you on the quirks: restarting the grind when beans run out and the occasional drip drama aren’t ideal. Thanks for pointing those out! If the issue continues, feel free to give our Customer Service Team a call at 1-800-365-0135. We're available Monday through Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. We’re always happy to help!
      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Salt machine , great for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee ! A great machine for a beginner! Would recommend for someone who wants to learn to be the own barista.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine. Easy to use . Great cappuccino

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Verified user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product perfect coffee every time, easy to use and clean

    I would recommend this to a friend