Customer Ratings & Reviews
- Model:
- OBX RF30BB6200AP
- SKU:
- 6586695
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
DON'T DO IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over rated brand. Doors don't close all the way. You are better off buying a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A refrigerator closing perfectly keeps the foods inside in good condition, dan7. Let us help!
If the refrigerator or freezer doors do not close, it will impact cooling performance and eventually create frost. This guide will walk you through inspecting the gasket and roller bars and how you should store your food.
The hinged door on the refrigerator does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001017/#hinged-door-on-the-refrigerator-does-not-close
Moisture forms in the fridge when warm air enters through a door left open, warm or hot items, are stored inside, or compartments are not sealing correctly. When moisture freezes, it becomes to frost. So let's look at where the frost is and what we can do to prevent it from happening.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
When it comes to the doors of your refrigerator, there are several ways you can ensure that they are always functioning and looking their very best! The door handles are super important when getting in and out of your refrigerator, so you must ensure they are attached correctly and securely. Another thing you want to make sure you take care of is the door gaskets. Below is a link for more information.
Care for your Samsung refrigerator doors:
https://www.youtube.com/watch?v=ZaguMbi4pzA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145676321) to help our team pull up your information when you message us.
Thank you!
-Angelica
Frodge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a good fridge but the shell is easily dented.
I would recommend this to a friendThe owner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received my fridge. It was suppose to b delivered and they keep putting it off. My next delivery day will b a month since I purchased it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We are here to assist you anytime with the delayed fulfillment of your fridge. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions or take you to your local store to follow up on the delivery of your order.
Have a great day.
-John
Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awful product. I've been waiting for 3 weeks for bestbuy to pick this broken fridge from my house. horrible experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
TERRIBLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received two damaged refrigerator, customer service was terrible with helping. First time purchasing a big appliance like this from Best Buy and TERRIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Size
Just perfection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent from purchasing to delivery and setup. Refrigerator freezer is awesome I love everything about it. The size the depth amount of compartments storage sturdiness temperature. Noise - none my family or I have heard. I’m so so happy worth everything
I would recommend this to a friend Customer service was horrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. Ordered the wrong fridge. Then made me pay difference even after I lost a day from work to receive the product.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Let us assist you.
To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Garbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, this should be a trash can instead of a fridge. Received it already broken.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, please contact our BestBuy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
6months and broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchased this product in July 2023, which broke 6 months later. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FloraM, we understand the disappointment you feel about your fridge. We want to speak to you directly and get more information for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146710398) to help our team pull up your information.
Have a great day.
^Camille
Never again with best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not do business with Best Buy again, which considers it normal for the delivery team to come to the house to curse and fight the master working at home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144737526
^Camille
Diferent item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a different model than the one they showed me in the store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
The experience is not what we expect from our customers. To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Worst service EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is not the right size and STILL WAITING FOR THE RIGHT SIZE ONE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your questions or transfer you to your local store to follow up on your fridge's replacement.
Have a great day.
-John
Outside door panels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much trouble to get the panels needed for the finish look.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to leave this review, Cris. Let's go ahead and get the details you need. Please see these links to where you can order the panels required.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/all-home-appliances-accessories/?key_features=Bespoke+Panels
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145067446) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Capacity, Design, Water dispenser
I don't miss those exterior dispensers that break
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product. Great usable storage and interior layout . Love the dual ice sizes and no more messy dispensers on the front door.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Size
Bespoke Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge fridge, we’ll laid out, tons of room, fantastic price
I would recommend this to a friend - Pros mentioned:Capacity
Samsung fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over great product so far plenty of space in this fridge the filter is easy to access
I would recommend this to a friend Samsung Bespoke Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second bespoke fridge. I bought it for my grandmother because I like it so much. My only complaint is that you have reset the door pitcher refiller because of a safety switch so it doesnt flood.
I would recommend this to a friend- Pros mentioned:Capacity, Water dispenser
Refrig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great from installation to use. Love the water pitcher in the door. Room for everything
I would recommend this to a friend - Pros mentioned:Capacity, Water dispenser
Exceeds Expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator!! Both the fridge and freezer have tons of room. We love the auto-fill water pitcher feature.
I would recommend this to a friend - Pros mentioned:Size, Water dispenser
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of space for our large family. The refillable pitcher was so convenient. Would highly recommend this fridge
I would recommend this to a friend