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Customer Ratings & Reviews

$449.99

Customer reviews

Rating 4.6 out of 5 stars with 200 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Double Stack XL Countertop Oven & Air Fryer with Pro Cook System for its overall performance and ease of use. Many appreciate its size, capacity, and design, while others enjoy its cooking and air frying capabilities. The inclusion of a thermometer is also a welcomed feature, though some have noted the fan can be a bit loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 200 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant upgrade to what we had before and so far it is awesome! I wish it came with a 1 page cheat sheet for cooking/reheating. Otherwise it was a great decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Air Fryer/Toaster replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to replace both my toaster and airfryer, but it takes some time to get use to cooking with it due to i dont get the same results as i use to with other brands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ninja Double Stack XL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top section could be deeper. Also I put a potato in the top to bake and after 45 minutes was not getting done. Had to put in the bottom. Have to watch or some foods start to burn. I would not buy this oven again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Janet,

      Thank you for taking the time to leave a review.

      We are genuinely sorry to hear that the design and cooking performance of your Ninja Double Stack have not met your expectations. Our customers' satisfaction is our utmost priority, and we will absolutely share your feedback to the appropriate teams for their consideration and improvements. If you need any assistance with this, please feel free to contact our team by phone at 1-800-365-0135, and we will be more than happy to help.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Awesome oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding oven for great price. Ordered on line and was ready for pickup within one hour

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for cooking, annoying to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for cooking but annoying to clean. Overall satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 1 out of 5 stars

    Flawed design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this is fine, however because of the split level, the bottom rack is hard to get into, because the door doesn't open all the way unless you have it on the edge of the counter, due to the handle being in between the counter and the door upon opening it which doesn't allow the door to lay flat which doesn't allow you to slide the rack out and it's nmteo narrow to try to grab your food you will burn your self in the narrow space. Also the air fry options are on the bottom rack only instead of the top or both levels.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're very sorry to hear about the trouble caused by the design of the Double Stack. We will certainly share your feedback with the relevant teams for consideration in future products.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Save your oven

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this product. Save on using my oven when baking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this oven. Its works great for our family of four.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift and love it. Very convenient. It’s nice to be able to cook two different items at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , love using it for quick cooking tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Air Fryer and Toaster

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven works great and very convenient for on the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better Than I expected. I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this product plus I get my meals faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Can't recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's the thing. This air fryer works great. Cooks everything perfect. But it's impossible to keep clean. Everytime i pull out the rack to flip anything, all the juices drip all on the glass window. Also the crumb fall all over the counter. Poorly designed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Bill,
      Thank you for taking the time to leave a review.
      We're glad to hear that your air fryer works great. Nonetheless, we're very sorry to learn that you find your oven difficult to clean. We recommend removing all accessories from the unit, including the crumb tray, and washing them separately. Use a non-abrasive cleaning brush to thoroughly wash the air fry basket. We also suggest using warm, soapy water and a soft cloth to clean the oven’s interior and glass door. Nevertheless, we will certainly share your feedback about the design with the relevant teams for consideration for future products.
      Kind regards,
      Ninja Kitchen

  • Best Buy Employee

    Rated 5 out of 5 stars

    buy yes

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks two things at once which when you need it is awsome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer/oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm I love it, does not take up a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to cook my full meal at once! Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. You can make 2 items at same time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not use unfortunately

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a chance to use this product since it came damaged out of the box with a large dent on one side. On top of that, it was a little too large for the space we had in mind.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firts the timer it's to short for roasting or baking more then 2 hrs, it's to small, I don't why it's a chiken in the picture, a chicken doesn't fit in this, material it's super cheap, almost impossible to clean.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Omar,

      Thank you for taking the time to leave a review.

      We sincerely apologize that the size, timer restrictions, and cleaning convenience of your Double Stack Air Fryer did not meet your expectations.Your feedback is very important to improve and meet our customers' needs. We'll be sure to share your input with our product development team for consideration in future units. If there's anything we can do to improve your experience, please reach out to our team by phone at 1-800-365-0135 and we'll be more than happy to help.

      Kind Regards,
      Ninja Kitchen