Customer Ratings & Reviews

AMAZ…ZING! I tried several brands of over the ear headphones and wireless ear buds. These by far without a doubt have been the best. With the others, I had to sacrifice something. Good sound quality with noise cancellation meant my friends and family could barely hear me talking through the built in speaker. When they could hear me well it meant they heard all the background and ambient sounds filling the room included with that. From JBLs, to over the ear and ear bud Beats to Air Pods. These have far surpassed the competition where I’m no longer sacrificing comfort or sound quality, paired with the lasting battery. I can take a full day of meetings without a recharge. I use them everyday for remote at a desk work.

I was honestly scared to buy this after reading all the reviews and watching videos about how poor the mic quality was, connectivity issues, etc. but I'm really glad I did. My main critique, like others have pointed out, is that there's no "off" mode for ANC––it's always on some sort of ANC, and the most you can do to reduce it is put it on the lowest "Aware" setting. Sometimes ANC can give me a headache after having the headphones on for extended periods of time, so that is a negative for me. But I ultimately decided to keep the headphones because of a spate of other pluses; trust me, I had full intention of returning this because I expected it to be just as bad as the other reviews/Reddit made it out to be. I swore off headphones after a terrible experience with the AirPods Max but this really sold me on them again. First of all, as one review mentioned, this is the solution for glasses wearers - the pads are light and soft, almost weightless. I used to have the AirPods Max and it gave me the absolute worst headache because it would push my glasses in on the side of my face. Second, I didn't have any issues with the mic quality on Zoom or FaceTime; it came across just as clearly as my AirPods, which I deem to be just a little bit grainier than speaking with the laptop built-in mic. I'm not sure if this was fixed in an update or if the product has been updated or what, but I haven't had any issues with my voice sounding far away or not coming through. Third, I haven't experienced any connectivity issues with my phone or computer - it's always been a seamless transition between the two, and the headphones turn on immediately when I put them on after sleep mode. Lastly, I really enjoy the Immersive Audio feature as a casual music listener. I know some people find it gimmicky, but for me it really elevates the listening experience. It's crazy that it sounds like it's coming from all around you or even from outside of your speakers. Also, while this is more minor, I really love the Deep Plum color--sophisticated and elegant and it matched my vibe. Loved how the charger, case, and headphone jack matched. Overall, I'm happy with my purchase. I'd recommend buying it to try it out from Best Buy if you are feeling on the fence. Even though Bose gives discounts from their website, I heard nightmare stories about trying to return the headphones through them so I bit the bullet and paid a little extra to have the reassurance of a Best Buy return. This review isn't sponsored by Best Buy, Bose, or anyone - but I thought I'd share given that I feel like my experience has vastly differed from a lot of the negative reviews. Maybe it's because I'm more of a casual headphone user, or maybe I got lucky with the item I received, but I hope this review helps someone make a decision about these!

I settled on the Bose QuietComfort Ultra headphones after an underwhelming experience with the Sennheiser MOMENTUM 4, and testing out my friend's Sony WH-1000XM5 headphones. The Bose are the best for cancelling out loud city noises, annoying neighbor noises in apartment buildings, and construction noises. All while having amazing battery life. These headphones are a comfortable fit, they are lightweight and have the ability for connectivity to two devices at the same time. The call audio is great, the companion application is easy to use and allows customizable EQ settings. The carrying case is leather like has a nice simple design. Overall I'm happy with this purchase.

I work on a floor with lots of phone calls coming in. With these I never hear anything outside of what I am listening to. If coworkers need me, they either have to message me or come over to my cube to get my attention. These also flawlessly work with my cell phone and office PC via Bluetooth at the same time. Also call quality and people hearing me works great without a microphone hanging out the front. Also very comfortable on my head and battery lasts all day!

Connecting and setup on these headphones was easy and fast. Scan the QR code and download the Bose app and you are in business. The headphones come in a nice padded case. Sturdy construction and easy to adjust. The earpads are very comfortable and fit nicely over the ears. It would be nice to see some fun colors instead of just black and white. Also included are 3.5 mm to 2.5 mm audio cable and a USB-C (A to C) cable that is 20” long. With the Bose app you can adjust setting modes. You can also adjust on the headphones (right ear) by a long press on the control button allows you to change settings. A short press is for pause / resume. There is also a volume control strip where you can slide your finger to increase / decrease volume. On your left ear there is a 2.5mm jack. Quiet - highs hit harder and bass drops the deepest. Aware - hear your music and surroundings with full transparency. Immersion - combine full noise cancellation and Bose Immersive Audio for best sound quality. Equalizer – works well and easy to adjust. Immersive Audio – Spatial audio makes the sound more realistic as it comes at you from all angles – just like in real life. Still / Motion settings – will you be sitting or moving? Tailored sound that analyzes the shape of your ears, adapts any distortion to give the best sound quality. Spatial audio makes the sound more realistic as it comes at you from all angles – just like in real life. Call quality was very good. Two of my calls had poorer audio quality but that may have been partially on the other end. Bose says the range is 30’ but I was able to extend that to 36-40’. Quality was fine until it lost connection. My usage was varied as I used all 3 modes so my battery life was about 21 hours. Immersion mode uses the most battery. Charging took just under 3 hours from about 5%. Highly recommended.

I understand that these headphones are expensive, but if you can afford them or are considering investing in them, I believe they are absolutely worth it. I previously owned the Sony XM5 headphones and enjoyed them, but the case was too large and inconvenient to carry around. After conducting research, I decided to return the XM5s and purchase the Bose QC Ultra headphones, and I was extremely impressed. The QC Ultra headphones are constructed with better quality materials and are incredibly comfortable to wear for extended periods. The sound quality is also exceptional. While the Sony headphones are a good choice, the Bose headphones offer superior comfort, portability, sound, and overall quality. Although the microphone on the Bose headphones is not as good as the Sony headphones, the difference is not significant. In my opinion, Bose headphones are the superior choice.

I travel for work and my ears get sore from my AirPods after having them in for hours and hours, so I wanted to have an over the ear option. I had purchased a cheaper brand off of Amazon that did the trick, but just wasn’t what I was ultimately wanting. These are extremely comfortable, the sound is unmatched, the noise cancellation and aware features are great for airports and planes. The dual connectivity is also a bonus for my phone and iPad. Definitely download the app!

Had the unfortunate situation where my old earbuds completely died on me during a flight, a coworker recommended these headphones as a replacement. I don't think I've ever been this satisfied with a pair of headphones before. Battery life is insane. Haven't had to charge them yet despite four 5+ hour flights over the last 2 weeks. they sound amazing. the different modes allow you to either completely block out background noise or have some awareness. Also, I have a larger than normal head and these fit great.

Very comfortable, excellent sound (once Eq is tuned), solid battery life, excellent ANC. Out of the box sound is okay, but they really pop when you tune the equalizer. The 1-star deduction is due to the headset only supporting AptX adaptive, not compatible with standard AptX CODERCs from source devices (phones/tablets/players). I knew this when purchasing, but it's a glaring flaw. There are vastly more phones/tablets/players that support standard AptX, including such widely-known brands as Samsung. Bose REALLY should come out with a firmware upgrade to the headphones, adding standard AptX support.

This is the best pair of headphones I've ever owned the noise canceling is insane quiet powerful Bass and design is super comfortable around the head and that you 2 hours after buying them I took a nap by accident because they were so comfortable and the audio is so clean definitely a must buy if you're into music and a comfortable pair of headphones the headphones are easy to set up and navigate with the bose app and the battery life is insane I'm full charge it will last me from 9:30 to 2:00 and the headphones would barely be on 90%.

I love these over the are headphones. I’m a music lover, I need to hear my highs , mids and bass . I need to hear a full sound and these Bose provided a great rounded sound. And battery life is completely awesome. They last a long time, and when you have them in the case , they last for weeks or months. I charged my headphones to 100% and used for a couple of hours and then put them back in the case and haven’t used them for months and it still had 60% months later . I could not believe it. I initially bought these for a flight and used them on the plane and they were comfortable and I didn’t hear much of the plane humming you hear. I definitely recommend these if you’re looking foot over the ear. 1 con: when you receive a call and answer, it will not connect to wireless automatically, need to switch to wireless on your phone (I have an iPhone) but otherwise, you hear clearly and the other person can hear you clearly as well.

I got the Bose QuietComfort Ultra Wireless Noise Cancelling headphones (Over-the-Ear) in Lunar Blue color from Best buy in December 2025 as part of a great deal at a very discounted price. The purchase process was seamless and I opted to pickup my order from a Bestbuy store close to my house. The overall purchase experience with best buy was great. As far as the headphone is concerned, this is one of the most comfortable headphones that I have ever owned and I own quite a few. The overall sound quality and noice cancelling is exceptional. A must to have device for frequent travellers based on the comfort and noise cancelling feature. I had a Sony XM4 and it was not a great headphone for long hours of use as my ears would start to hurt after an hour of use. This headphone feels very light on your head. It does not have that clamping feeling or you feel fatigued after long hours if use. Overall I am very satisfied with my purchase and from Best buy.

The QuietComfort Ultra proves that Bose still sets the benchmark for active noise cancellation. The silence is exceptionally clean, with minimal cabin pressure effect — ideal for critical listening in uncontrolled environments. Sonically, these are well-balanced with disciplined low-end extension, clear midrange articulation, and a smooth, non-fatiguing top end. The immersive audio mode adds convincing spatial width without sounding artificial. Detail retrieval is strong for a wireless ANC platform, and dynamic response remains composed even at higher volumes. Comfort and clamp force are dialed in for long sessions, and the Lunar Blue finish adds a subtle premium touch. For travelers and professionals who want accurate, refined sound with class-leading ANC, this is a serious contender.

Wow! I tried these on in the store and put on the immersive audio and it was like I accidentally turned on the music so it was playing in the store instead of my headphone. I quickly took them off to turn off the music but to my surprise, it was quiet. The sound was only on the headphones but it was like I was right there! I was hooked and had to have them. I’ve had them for around a month and they have amazing sound quality, are very comfortable, lightweight, and the battery life is awesome. So much better than anything I tried. Get them and do it now! (Picture Arnold saying this)

Headphones is the best, it work as advertised. Used on my travel and it was comfortable through my 8 hour plane ride. Headphone was light it you won't feel like its on your head, sound quality is a bit bassy but you can tune the sound on the app, noise cancelation and noise ambiet is great, but the only problem is remembering the functions on your headphones. I watched movies and listen to music and the batteries life was enough for me. I bought 2 of these phones because I did not want to share with my wife.

The best sounding headphones out there. Connects easy, comfortable, has great battery life. It stays connected to device, no matter where I go in the house or garage, (moderate sq. ft.) I don't like the carrying case. It's a tight fit, and I don't like folding a pair of expensive headphones and cramming them into a case. Should be a little bigger. Would buy again. Best Buy has always been good to me.

Here's a refined review narrative for your Bose headphones: I recently got my hands on a pair of Bose headphones, and I must say, they have completely transformed my listening experience. From the moment I put them on, I was immersed in crystal-clear sound with deep, rich bass and balanced mids and highs. Whether I’m listening to music, watching a movie, or taking a call, the audio quality remains impeccable. The noise cancellation is truly top-notch, effectively blocking out background noise and allowing me to focus on what matters. It’s perfect for travel, work, or simply unwinding in a noisy environment. The comfort level is outstanding as well—lightweight with plush ear cushions that make extended use a breeze. Battery life is impressive, lasting me through long hours without needing frequent charges. The Bluetooth connectivity is seamless, with no noticeable lag or drop in quality. The intuitive touch controls and voice assistant integration add to the overall convenience, making these headphones a joy to use. Overall, Bose has once again delivered a premium product that lives up to its reputation. If you’re looking for a high-quality, immersive audio experience, these headphones are a fantastic choice!

I cannot rave enough about the Bose QuietComfort Ultra Headphones. From the moment I put them on, the noise cancellation transported me into my own world — it’s like hitting a mute button on life. The sound quality is unreal: crisp highs, deep bass, and a rich, immersive experience that makes every song feel brand new. The fit is like a gentle hug for your ears — super soft, lightweight, and perfect for long sessions whether I’m working, traveling, or just zoning out. The battery life is also impressive, easily lasting me through multiple days of use. Bose truly outdid themselves. These headphones feel premium in every way and are easily one of the best tech purchases I’ve made. If you want peace, quality, and comfort — this is it.

These headphones are amazing great quality, sleek look and a heck of a lot better my opinion than the Apple headphones and I’m an Apple guy. They are easy to use and comes with a nice carrying case as well. Battery lasts a long time and connectivity is very easy

The Bose QuietComfort Ultra headphones are truly top-notch if you want to escape the world. Their noise cancellation is simply unmatched, silencing everything from commutes to office chatter so your music or podcasts really shine. They sound fantastic right out of the box, offering rich audio that you can even fine-tune to your liking through the app, and the new "Immersive Audio" feature adds a cool spatial effect to your sound. Plus, they're incredibly comfortable, perfect for wearing all day without any discomfort. I get solid battery life and clear calls too, making them an excellent all-around choice. While they're a bit pricey, the performance and comfort make them a worthwhile investment for anyone serious about their audio.