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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2713 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,713 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Boise headphones better than Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. He prefers them over Beats for fit, quality, comfort and noise reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the headphones are very comfortable. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Superior noise canceling

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My flight experience is much more pleasant with a fully charged (~20 hours) pair of these headphones. Comfortable to wear forever as long as the temperature is low enough.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first headphones of quality and they are clear and the sound is excellent. They fit comfortably and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a noisy environment and these definitely block out all of the noise. Extremely comfortable on my ears. The quality is always top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! What a great investment when there are multiple members of the family who all want to listen to their own devices. We can Noise Cancel all of it out and focus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great, are comfortable, and have very strong ANC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried on multiple headphones in store and I knew I had to get this one as soon as I tried it on. It was the most lightweight and comfortable out of all of them. It's been serving me well so far. Good noise cancellation and good features. Good sound. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great hearing devy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset I recently purchased. I can hear clear no static at all. For a person that is hear in impair it is very important to get equipment that truly works to the expectation of the product and Sony does follow its reputation. I love love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Daily headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones. I prefer using them over my AirPods Max. These headphones have amazing ANC, sound quality is excellent, annd are really comfortable. Battery life is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ANC and comfortable but Sony has better ANC and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality, Excellent ANC , Comfortable for a few hours. No complaints so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good sounding headphones but they could have been better. That said I purchased three other models prior to these that I returned for various reasons. Two of those were more expensive and failed to match the sound quality that these deliver. The third pair were Sony XM5's and they repeatedly dropped the Bluetooth signal. The areas these fall short in are: 1. I wish the volume would go higher. 2. Limited bass response. There is probably another brand out there that can deliver on every aspect, but not on my budget. The most expensive model I tried was the Air Pod Max and the sound quality on the lower mid-range and bass was pathetic (muddy). For me these are the best solution.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, the sound is so amazing. Also they feel so light and comfortable. They charge really fast. I got these headphones because I was constantly losing the Bose earbuds lol lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in the game right now. Super comfortable and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really high quality! Sound quality is good, and so far no isssues with battery or connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    So worth it!!***

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headsets I have owned! 10/10 I use them to run, workout and for work. The best part is they are COMFY!!! and not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love being able to customize the audio with a manual eq in the app. I love the immersion mode on motion. Immersion mode + good bass and treble makes me feel like I'm at a party/club I don't like that every time I go back into the app ( without closing it), it says it lost connection to the headphones despite me still using them. It reconnects in like 4-5 seconds but, its a very consistent issue, which can be annoying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Sound Quality and the Immersion is neat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones after listening to them in the store. Although I have the Bose 700 which I love, I wanted to see what the immersive sound is all about. First off the sound quality is a bit improved for my tastes over the Bose 700, but on the plus side too, the immersion feature is a really neat feature. In my opinion it is certainly not necessary, but pretty neat. They have the unique still mode where the sound is in front of you and as you move your head, it stay in one spot for some seconds, then the motion mode the sound stays in front of you no matter how you move your head. In immersion, it really spaces out the sound, feeling like you're in a room or so with all of the singers and instruments while when immersion is off, the 3 dimensions of sound disappears. I'm not sure they are worth the price, but I still bought them and to me are not worth returning. It's a keeper. It depends on how much you want to spend for this feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with these headphones. The sound quality is unreal and I can wear them for hours with no pain or discomfort. Highly recommend to anyone- but especially students! I use them every day when I am studying or in Zoom class.

    I would recommend this to a friend