Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2713 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional noise cancellation, comfort, and battery life of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the build quality, lightweight design, and immersive audio experience. However, some customers have concerns about the price, connectivity issues, volume level, fit, and bass response.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,713 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose = great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and great sound. I have the Bose Key Lime buds and they both are my favs. The noise cancelling of the headphones is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re considering a great quality sound, these are it. Noise cancelling is great for working out uninterrupted in the gym. Great for travel. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better value for money than apple airpods max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better value for money than apple airpods max. Sound quality is great. It puts a bit more pressure on ears than you would like from an expensive headset, if that is criteria for someone they should try out all in a store before buying. Its manageable for me though. Other than that i love the physical controls it has which make life easier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails to cancel noise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their noise canceling properties, so that's what I'm going to focus on. Headphones cancel noise in two ways: Active and Passive. Active cancels it by playing sound waves to counter the sounds around you. It only works with consistent noises like a plane engine or an ac unit. Passive works by physically blocking the noise, it's similar to blocking noise with your fingers. This headset is advertised as having both types and fails at both of them. Best Buy doesn’t have a "specification" for passive noise canceling(PNC), but it does have one for "sound isolating" which is the closest to PNC that I could find. For the active noise canceling, on its strongest setting, it dampens consistent noises, but that's all. It doesn't cancel them out, they are still quite loud. My best example is a vacuum, despite the fact it is a consistent sound, and what the active noise canceling is made for, I still hear the vacuum quite loudly. Even from six feet away, I can hear an average power fan. It fails at canceling noise. As for the sound isolating, it doesn't isolate sound. Wearing the headphones doesn't even dampen noise from close up, unwinding the cord of a vacuum is the same level of volume while wearing the headphones or not wearing them. Dogs barking more than two rooms away is muffled by maybe 20% while wearing them. This level of noise canceling is something I'd expect from 100 dollar, poor quality headphones. Not headphones worth $300 or "$429 competitor's price." Calling this "sound isolating" is negligent at best and willfully ignorant or malicious at worst, I expected better from Best Buy. Don't waste your money, I'm planning on refunding at my first opportunity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tristan, thank you for taking the time to share such a detailed review. The Bose QuietComfort Ultra Headphones feature advanced spatial audio and world-class noise cancellation, including Quiet Mode for full isolation, Aware Mode to hear surroundings (with ActiveSense to dampen sudden loud spikes), and Immersion Mode for spatial audio with full cancellation.

      We appreciate you pointing out the differences between “sound isolating” and passive noise canceling, and we’ll make sure your comments are passed along to our product team. Your perspective helps us understand where improvements are needed. We’re sorry to hear that the noise canceling performance hasn’t met your expectations. Since active and passive noise canceling can vary depending on the environment and fit, you may find it helpful to adjust the noise cancellation levels through the Bose Music App.

      If you’re experiencing ongoing issues with noise cancellation, here’s a helpful link you can use for more guidance: https://bose.life/3Njnylf

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation above the pack

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are top notch - in the class. There are audiophile-quality headphones that will sound better, but the noise cancellation will not be as robust. For my son, that was a top consideration and these hit that mark better than anyone else. Coupled with a solid Black Friday price, this was an awesome pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs very well in extremely noisy environments, and is great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, easy connection. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ear Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They are very comfortable and better than any other brands I've had in the past! Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Dream Saver

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Bose headphones for my frequent cross country business trips. I can dream with these on. I can sleep on my red eyes in comfort without the distractions of coughing or the occasional baby vocal displeasures. More comfortable than the other brand I own. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them! She says they’re super comfortable and unbelievable sound. She loves being able to walk around the house without the wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, without a doubt the best headphones I’ve ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Super Clear Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is very light and has a very long batary life.Very convenient for long flights.You dont even notice that you are wearing the headset

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sound Cancelling is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, and she absolutely loves them. She states that while mowing the lawn, she can hear the lawn mower running. Great battery life from them also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality really noise cancelling can’t hear a thing when it’s on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great. Noise cancellation works great too. The battery life is awesome. My only complain would be the ear cushions. They get sweaty pretty quick and I just think they will begin to wear and tear quickly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    gym worthy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing, i had the MX5s before but these are way nicer to use after my MX5s kept breaking at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, the sound is wonderfully, the features ( EQ, pause auto, sound blocker best in the market) you won't by disappoinment .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music studio right in the head

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth and and the crisp of sounds lets you experience as if you are in a music studio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Bose Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I use them everywhere. I go on the plane, especially. Sound quality. Base quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    bose is the best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose is the best. very comfortable feel and exceptional quality

    I would recommend this to a friend