Customer Ratings & Reviews

Great service. Headphones are very clear , love the sound deadening!

They were fantastic just not for me, loved the sound just wernt comfy on my ears

I've had these headphones since April 25' and the ear cups have already begun to disintegrate/split. The connectivity issues mentioned in other bad reviews are not embellishing. These headphones come with all sorts of fancy "automatic features". If I take off the right ear cup it pauses my music. It also screws up my VOIP applications, starts auto playing browser tabs that I have open, messes up connection to my phone during phone calls, etc. Numerous times I've pressed the on/off button and just gotten zero response. So I have to take them off completely, set them down for 30 seconds, then put them back on before they detect they're being worn. If I turn off a device they were connected to, they will endlessly seek that device despite telling it to connect to something else (or even when it is already connected to something else). The audio quality is also terrible. I like listening to loud music but these things are tinny as heck. It's the only over the ear headphones I've owned that actually hurt my ear drums. The noise cancelling is the worst I've ever experienced. I've gone back to my Quiet COmfort QC35 II's because every time my car hits a bump in the road, the Ultras "bump" the music. I can't lay against anything with them on because the microphone placement for the noise canceling just loses its mind. The only thing these headphones have going for them is the battery life. I can go almost 24 hours without needing to recharge. That said, Best Buy's "no returns" policy on such a shoddy piece of equipment means two things; I will never buy my electronics from Best Buy AND I will not purchase a Bose product again. Another great company brought low by bean counters more interested in churning out the "next great tech with zero QA". Absolutely trash headphones.

Great headphones. Sound quality is perfect, even my 12 year old was impressed.

I like it. Nice sound and bass quality. Controls are not complicated and easy to operate.

Can’t stop the ANC if we want to completely. Also the aux cable will only work when the headphones are powered on. The immersive sound is great though. They are comfortable to wear in general, although the ANC could cause headache for some.

Noise cancellation is superb you barely hear anything outside of the headset on full setting. Takes a bit of getting used to but really like them so far.

Amazing quality! And I purchased them as an open box item- you would never know!

Looking forward to using these on an upcoming trip

I bought this as a gift for my husband. He is so happy and very Satisfied in this product. It has an option, either you want to cancel the noise or you still want to be aware of your surroundings while listening to the music.. We love it ❤️

Great product, excellent sound , is the best to game play

Excellent headphones. Highly recommend. Life changer. You won’t regret this purchase.

Love the headphones. Don’t have any issues with them. Great customer service

I love my Bose! I was looking for a good head peace and looked into pretty much all of them and I can be sure that the Bose are the best ones out.

Second set of these headphones, first set lasted many years and still work. They are however a little worn out. Praying I don't have to use the protection plan but happy to have it.

The world is NUTZ!!!!!!!!!!! I put these head phones on and I am in heaven

For the last 12 years I’ve had a Q15 noise cancelling headset. Still works with one replacement of the ear pieces. I decided to upgrade thinking that it would be similar in features. I’m not going to lie, the sound quality is amazing. However , it doesn’t meet my needs. I have hypersensitive ears and use my Q15 on airplanes and in server rooms. On the plane, I could not set just noise cancelling to get rid of the airplane noise. It also lost connection to my phone, and was then rendered useless. Thankfully I still brought my Q15 for the flight. So I was disappointed in its decreased feature based on increased use of technology. Wish I could just get an upgraded simplified version of the Q15. I actually need the lack of Bluetooth due to my work environment. Oh well!! Guess I have a decent pair to listen to streaming with at least.

The noise cancelling is excellent on these! Sound quality is great too. You can customize EQ and other settings on the Bose App

Absolutely perfect a stereo on ur head great for studying and blocking everything out to focus

Really nice quality and style for the price. Best sound I've heard from over the ear headphones.