Customer Ratings & Reviews
- Model:
- 55F35
- |
- SKU:
- 6597528
Customer reviews
Rating 4.5 out of 5 stars with 2410 reviews
(2,410 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 55" Class F35-Series 4K UHD HDR LED Smart Fire TV (2025) for its excellent picture quality, vibrant colors, ease of use, and affordable price. Many find it to be a great value and appreciate its lightweight design. However, some customers have expressed concerns regarding the remote control, slow speed, app performance, and occasional freezing of the operating system.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bought two, One didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these, 1 smart TV roku function wasn't working from the start.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi AlexW,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Broken after 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked okay for about 7 months. It now has 1/4 blurred portion on bottom of screen. This was my first and last TCL purchase.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi BrianC,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 2 out of 5 stars
Best Buy out of box of tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv out of the box. The mounting screws aren’t the best but to each their own. The tv has started to fade its color over the past 1 month of owning it. If you’re willing to risk it being a bad buy I’d say it’s a good purchase for the price.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CaitlynM,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Tv is shot after only 6 months. Still under warranty and tcl has been giving me the run around for over 3 weeks with absolutely no resolution. When you first power the tv on it’s fine but after about an hour of use the screen color looks like film negatives.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MarkC,
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Enjoy!
Thank you,
Sara
TCL Customer Support
- Cons mentioned:Responsiveness
Rated 1 out of 5 stars
A great TV that has features that won't work!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the beginning this TV has not work properly or not at all. Features/applications do not work. It gets lagged/stops working. Everytime I do ANYTHING, I Have to reboot.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DavideMc,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TV not working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV not working display for the TV have a problem not remote, not working
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi NancyB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken out of the box and outside the return perio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for Black Friday to use at my new house. Took a few of months to get moved and installed, and when I went to take it out of the box for the first time, the screen is cracked. No signs of damage on the box or packaging, but this is now a paperweight. Best Buy return policy says I have 15 days, and I am well past that. I bought two TVs, a washer and dryer and a bunch of other items for the new house. Last purchase with Best Buy.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi JC,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. All of our TVs and packaging are designed to withstand the rigors of shipping, but sometimes things happen that are out of our control. We take great measures to ensure that the TVs we send out are in great working condition. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broke within year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a year and customer service is hard to deal with or get ahold of.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi DanielE,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
TCL Fire Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote will not connect to the TV. After talk with customer service the TV will have to be returned for a refund.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi CharlesG,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Led is messing up I need a replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LED went out I bought it in November 2024 and it went out by July 2nd 2025
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi MichaelB,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Would not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV ever! It freezes all the time and regularly shuts down.
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi LanceL,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
Rated 1 out of 5 stars
Broken TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order open box excellent condition according to the description. Put up on the wall and turned on to my surprise the corner was bent...
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi TechTools,
Thank you for taking the time to provide your feedback. We are truly sorry that your TV arrived damaged. In cases like this, we recommend you contact your retailer as soon as possible as they are best equipped to help you. If you get a replacement and need any further help, we would be more than happy to work with you. Simply reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Surprised how good the picture is for the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup of the TV was easy. Color and picture is great looking. Sound quality, is not the best, but purchased a sound bar with small sub and now the sound matches the Great picture quality.
I would recommend this to a friend Rated 1 out of 5 stars
Remote not pairing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just took this tv out the box, tried to pair the tv to the remote but it is stuck
No, I would not recommend this to a friendBrand response from TCLExpert
Posted .Hi Pippen,
Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
Sara
TCL Customer Support
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great Quality at an Affordable Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very satisfied with my TLC TV overall. The picture quality is clear and vibrant, especially when watching shows, movies, and live TV. The colors are bright, and the screen resolution makes viewing enjoyable, even in well-lit rooms. The sound quality is decent for everyday use, and while external speakers could enhance it, the built-in audio is still clear and understandable. One feature I appreciate most is how easy the TV is to set up and use. The menu is user-friendly, and switching between apps and channels is smooth. Streaming apps load quickly, and the remote control is simple and responsive. I also like that the TV is lightweight and has a sleek design that fits well in my space. Overall, TLC TV offers good performance for its price. It is a great option for anyone looking for an affordable, reliable TV with solid picture quality and easy functionality.
I would recommend this to a friend - Pros mentioned:Picture quality, Setup, Size
Rated 4 out of 5 stars
Great TV for the Price packed with features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Images and video come through very clear, set up is easy and straight forward, the remote is a bit different but not confusing or over simplified. When you turn it on its wired how the back light comes on from the top and it looks like your going to get bad lighting and blacks and colors but once the tv starts I haven’t noticed that issue. I have it hooked up to a surround sound but the internal speakers are ok but would recommend a sound bar, I would probably recommend a sound bar for any TV in this price range. Love the size compared to the 42 inch we had before it makes a wonderful difference. For the price point a great TV
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Coldestspring, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, Alison TCL Customer Support
- Pros mentioned:Picture quality, Size
Rated 4 out of 5 stars
Recommended to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product in this price segment with large screen and picture quality. Sound quality that's the only average part in this product.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. I needed an extra TV for a Super Bowl party. The setup was easy and similar to my other TCL TVs. All the apps I needed were either already loaded or easily located with the find function. I'm not a techie person. The picture and sound clear and clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Setup
Rated 4 out of 5 stars
TCL tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, light, thin,very nice picture and sound
I would recommend this to a friendBrand response from TCLExpert
Posted .Hi Robert, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, Alison TCL Customer Support
- Pros mentioned:Ease of use, Picture quality, Setup
Rated 5 out of 5 stars
TV 55”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear. User friendly. Lightweight. Easy set up
I would recommend this to a friend