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$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1047 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,047 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ANC. Pretty flat audio. Bulky.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC. Pretty flat audio. They are too bulky to comfortably Have them around your neck when not using them. I hear the hinges are weak, but I cannot speak to that as I didn't keep them long enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrashMetalPanda,

      We feel privileged to know you were impressed with the great Active Noise Cancellation (ANC) performance of the WH-1000XM6 headphones!

      We hear your feedback regarding the sound profile and the bulkiness when worn around the neck. We want to assure you that you can easily customize the sound to your preference using the Sony Headphones Connect app. The app features a robust Equalizer (EQ) that allows you to boost bass, enhance treble, or select from various presets to create a listening profile that suits your taste.

      We also appreciate your note on the design for future consideration. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the mx3 and loved them but wanted an upgrade. These work great, only downside for me is they are very tight and hurt after wearing a few hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JubileeG,

      We're glad you upgraded from the WH-1000XM3! We're sorry to hear about the discomfort, as new headphones can have a firmer clamping force initially. This typically improves as they break in over time, but you may find relief by slightly extending the headband sliders. You can find more tips on achieving the best fit here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001861255.html

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. They have excellent sounds quality an noise canceling. I love the user interface it’s very simple and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinT,

      We absolutely love hearing this! It's great that you're experiencing the excellent sound quality, industry-leading noise canceling, and the intuitive user interface of your WH-1000XM6 headphones. Enjoy your distraction-free listening! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great sound. My son was so excited to get them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TillyWilly,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 headphones are delivering excellent sound and that your son was so excited to receive them. Moments like these inspire us to continue crafting products that create memorable experiences for families.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Extremely uncomfortable/ headband snapped.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.

      Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XM6 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ANC. Obviously don’t integrate with my iPhone as good as my AirPods but that’s the only downside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback, JonathanK!

      We are absolutely thrilled to hear that you are enjoying the great sound quality and exceptional ANC on your new WH-1000XM6 headphones! Delivering a premium, immersive listening experience is our top priority.

      We certainly understand your point regarding integration with your iPhone. While Apple's proprietary ecosystem offers unique, seamless integration with AirPods, we've designed the WH-1000XM6 to offer superior audio quality and world-class noise canceling across all operating systems.

      Thank you again for choosing Sony for your audio upgrade!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and great sound quality. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulO,

      It's a true pleasure to hear that your WH-1000XM6 headphones have become a great travel companion. We are delighted that the sound quality is making a positive impact and that you would highly recommend them to others.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Bluetooth headphones I've ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesE,

      Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.

      Thanks for choosing Sony, have a powerful day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Sound quality is so totally awesome. Such a great purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HAPPYUSER,

      We are thrilled to hear that you are loving your new WH-1000XM6 headphones! It is wonderful to know that the "awesome" sound quality and industry-leading noise cancellation have made this such a great purchase for you.

      Thanks for choosing Sony. 

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great sound. Excellent noise cancellation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlecP,

      Thank you for choosing Sony!

      We’re excited to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making a positive impact on your listening experience. Your feedback motivates us to continue delivering products that enhance everyday moments through exceptional audio technology.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Volume control issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than the AirPod Max, but less than the Bose equivalent. The volume control swipe is terrible. Wish they had a physical volume control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Jake.

      We are glad to hear that you find the wh1000xm6 more comfortable than the AirPods Max! We put a lot of focus on the weight and pressure distribution, so it’s great to know that is paying off for you.

      We also appreciate your honest thoughts on the volume control swipe. We know that touch gestures can have a learning curve compared to physical buttons, and we value your preference for a more tactile volume control. Feedback like yours is essential as we continue to refine the user interface for our future models.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in the ear is smooth it delivers perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KimP!

      We’re thrilled to hear that the sound quality on your WH-1000XM6 is delivering that smooth, perfect performance you were looking for.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Is good but need better design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a excelent sound, noise cancelation i didn't listed the person in my side, the control for volume and changed sound is great. The confort is no good, the ear touch the cloth that come inside, need to be deeper, the ear cups are small and don't cover of the ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deeel,

      We are thrilled to hear you find the sound quality excellent and the Noise Cancellation effective enough that you "didn't listed the person in my side," which is the core performance we strive for, and we are glad the touch controls are working great for you. However, we sincerely apologize that the shallow ear cups are causing discomfort by allowing your ear to touch the internal cloth. We recommend that users experiencing this comfort issue consider looking for thicker, custom-depth replacement ear pads from specialized third-party accessory makers, which often resolves the depth problem while maintaining the impressive ANC performance you enjoy.

      Thanks for choosing Sony.
      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction tap feature especially for airplanes and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanR,

      We are truly heartened to learn that the WH-1000XM6 is making your travels more comfortable! It is wonderful to hear that the noise reduction and its features are providing the convenience and quiet you need while flying.

      We really appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great overall headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones but they are a little pricey. the noise cancellation works great and the sound quality and bass is great would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LennonP,

      We are beyond pleased to hear that you are loving your Sony WH-1000XM6 headphones! While we understand they are an investment, we are committed to engineering best-in-class features like the great noise cancellation and exceptional sound quality and bass you noted. Thank you for recognizing the value and performance!

      We really appreciate you being part of the Sony family!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wh+0000xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphone very clear great Bass I'm very happy with how it sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Terry!

      We are so happy to hear that the WH-1000XM6 is delivering the clear sound and great bass you were looking for. It’s wonderful to know that our latest flagship model is hitting all the right notes for you!

      Enjoy the music, and thank you for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation and stylish with very good voice quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Parixit,

      We are thrilled to hear you’re enjoying the industry-leading noise cancellation and the stylish design of your new headphones. It’s great to know that the voice quality is meeting your needs for clear communication as well.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great sound quality and awesome noise cancelations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Oleic,

      Thank you for choosing Sony!

      It brings us great joy to hear that you appreciate the WH1000XM6 headphones' sound quality and noise cancellation. Your kind words encourage us to continue crafting products that enrich your audio experience every day.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, the sound is crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlG,

      It is great to hear that you are loving your new WH-1000XM6 headphones. We take immense pride in our precision engineering to ensure every note is delivered with crystal-clear clarity, and knowing that the audio quality has made such a positive impression on you is exactly what we strive for. Thank you for trusting Sony for your listening needs.

      Best regards,
      Dominick Sony_US