Customer Ratings & Reviews

Thank you for sharing your fantastic review, Laura!

We are absolutely thrilled to hear how much you love the performance of your new K-65XR80M2 television! Your description of the picture as having "brilliant color," "awesome depth and clarity" perfectly captures the viewing experience we aim to deliver with our premium technology.

We are also glad to hear that you are enjoying the wonderful soundbar and that the installation by the Geek Squad went smoothly. It is encouraging to know that our retail partners are delivering a seamless experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, LouisD!

We are so glad to hear that the Bravia 8 II is delivering an excellent experience for you! That sharp picture you’re enjoying is thanks to our latest XR Processor and XR Clear Image technology, which work together to upscale content and reduce noise for incredible clarity.

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hi NormanW!
Thank you so much for your review! We are immensely pleased to hear that you’re enjoying the picture quality and details of your Sony K-65XR80M2.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi OwenR,

We couldn't be happier to hear that you are enjoying your BRAVIA 8 II so much after your first month of use! It is fantastic to know that the picture quality has impressed you; this is largely thanks to the advanced QD-OLED panel, which delivers remarkably vibrant colors and deep, true blacks for a truly neat and immersive visual experience.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi DebraS,

We’re thrilled to hear you’re loving the awesome picture and sound quality of your new BRAVIA 8 II! It’s great to know our flagship OLED is delivering the cinematic experience you expected.

Thanks for choosing Sony.

Best regards,

Eliab

Hi CreateMiracles,

It’s a true pleasure to hear that you are enjoying the beautiful, crystal-clear picture quality and slim design of your new BRAVIA 8 II. We designed this model to blend seamlessly into any living space while providing an immersive cinematic sound experience right out of the box. Knowing that it has hit the mark for you across the board is exactly what we love to see.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi HPWebCam,

That is fantastic feedback! We are thrilled to hear that you find the picture on your 65" BRAVIA 8 II OLED TV bright and beautiful. It is also great to know that the setup process by Best Buy was quick, smooth, and professionally handled, getting you right into watching your new TV in minutes.

Thanks for choosing Sony.

Best regards, Eliab

Hi RaulC,

We are so pleased to hear that your first Sony TV purchase has been such a success! It’s wonderful to know that you are enjoying the industry-leading color and definition that our BRAVIA 8 OLED technology provides.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Julie,

We're so glad to hear you're enjoying your new Bravia 8 II and the setup went smoothly. Thanks for sharing your feedback and for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello DavidM,

Thank you for choosing Sony!

It brings us great joy to hear that you are enjoying the picture quality of your K65XR80M2 TV, especially while watching sports games and wildlife shows. We truly appreciate you sharing your experience, and we're committed to continuing to deliver technology that enhances your viewing moments.

Best regards,
-Fred

Hi Etcher6,

We are beyond pleased to hear that you are extremely satisfied with the BRAVIA 8 II and that you highly recommend it! It is wonderful to know that you find the color and detail to be the best you have ever experienced.

Thank you for choosing Sony for your viewing needs. We hope you enjoy the stunning picture for years to come!

Regards,
Dominick

HI RobertP,

That's fantastic to hear! We're thrilled you're loving the awesome picture and how great movies look on your BRAVIA 8 II OLED. The deep, true blacks of OLED technology truly make a difference in dark scenes!

Thanks for choosing Sony.

Best regards, Eliab

Hi Walley,

We are absolutely delighted to hear how much you love your new 65" BRAVIA 8 II OLED TV! It's fantastic that the picture quality is wonderful and that this purchase stands out as one of your best this year. Thank you for the five stars and the high recommendation!

Thanks for choosing Sony.

Best regards, Eliab

Hi DeliaD,

Thank you for the outstanding 5-star review! Your comments on the vibrant color and clarity truly highlight the engineering that goes into every BRAVIA TV, ensuring a premium, consistent picture every time. Knowing that our commitment to quality and consistency resonates with loyal customers like you makes all the difference.

Thank you for choosing Sony—and for the excellent recommendation!

Best regards,
Dominick

Hi JohnJ,
Thank you for your feedback on your K-65XR80M2. We're happy to hear you’re enjoying the picture quality, but we’re sorry to learn about the issues you’re experiencing with the channels.

To help resolve these problems, please try the following steps:

-Press and hold the power button on your remote control for about five seconds to restart the TV. If the issue persists, unplug the TV's power cord, wait for two minutes, then plug it back in.

-Ensure your TV is connected to the internet. Go to the Help menu on your TV to check for and install any available software updates.
Find detailed instructions on this link: https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-ii-xr80m2-/k-65xr80m2/software/00354083

If these steps don't resolve the problem, please contact our support team for further assistance. We're here to help and want to ensure you have the best experience with your Sony TV.

Consult Sony support here: https://www.sony.net/support-contact

We value your input. Thanks for choosing Sony.
Warm regards,
Estefany

Hi Nauticus,

Thank you so much for your 5-star review of the Sony - BRAVIA 8 II. We're honored to hear that it has impressed you even coming from a plasma TV, and that the lifelike colors and cinematic picture quality are delivering such a realistic viewing experience. The BRAVIA 8 II was designed with advanced QD-OLED technology to bring out natural detail, vibrant color, and depth—so it's wonderful to know you're enjoying it to the fullest!

Thank you for choosing Sony!

Best regards,
Dominick

Hi MichaelC! Thanks so much for the detailed review.
We are thrilled to hear that your K-65XR80M2 is delivering such a fantastic experience and that you're finding the built-in apps and phone remote so convenient!

Since this model runs on Google TV, you can download thousands of apps directly to the screen, while the Acoustic Surface Audio+ technology makes the sound come from the entire display to match the action.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi CC2025,

It brings us great joy to hear you gave the Sony BRAVIA 8 II a five-star rating!

We are thrilled that you are impressed with the beautiful images and the great sound quality, even without an external system. We also appreciate you noting the wide viewing angle and the clarity, as we engineer our displays to maintain picture quality no matter where you are sitting.

Thank you for sharing your excellent feedback and for choosing Sony!

Regards,
Dominick

Hi AllSeasons,

We are thrilled to hear that the BRAVIA 8 II is making such a noticeable impact compared to your previous TV! As our 2025 flagship OLED, this model features a next-generation QD-OLED panel that delivers a significant boost in brightness and color volume, while the XR Processor uses AI-driven scene recognition to ensure every image looks remarkably lifelike and refined. We’re glad the incredible color and picture quality are standing out to you right away. Thanks for choosing Sony.

Best regards, Eliab