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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1471 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,470 reviews
  • Rated 5 out of 5 stars

    great fridge so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is working as expected to this point. Hope it continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker line miss a piece very hard to find. Not at home depot either.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    too noisy - disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a fridge that will make a lot of noise, then the Samsung model is a great choice! We never had a fridge so loud before, and it buzzes constantly. We were stuck with this unit as the return period had passed and we never got used to the noise. Note, that samsung and best buy will try convince you that the noise is normal - it is not! So sad and disappointed with Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mike,

      We appreciate you giving us a review about the Samsung Refrigerator. We apologize for the inconvenience of having a noise coming from your Samsung refrigerator.

      To help you with this, I will provide you with a link that indicates an article about noises coming from the Samsung refrigerator.

      Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001032/.

      If you have inquiries and need further assistance, you can contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Ticket number: 1144766751

      Thank you for choosing Samsung, and have a great day!

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Got a great deal on it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. I like how things freeze so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks sleek! A great addition to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bottom freezer and the double doors and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator looks good & easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience with sales staff & delivery people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth the purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy again. Best Buy made it easy for my family.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    OK for first week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator except the freezer handle fell off and it started making periodically funny noise when coming on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retired and don't need a monster in our kitchen. Seems to fit our needs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed a refrigerator to replace the old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and sevice throughout the entire time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear you found what you needed, Rich! Thanks for sharing your experience. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product for the money. Very reliable and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, sharp looking, great value, convenient

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is wonderful to hear that this refrigerator has been a great addition to your home. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, excelent Saleman, excelent , excelent installers

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow! Thank you so much for this excellent review, Gloria! ^Mae Samsung

  • Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great. Exactly what we wanted :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator meets my needed, and it fits my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 4 a busy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 attempts of purchasing a desperately needed frig....I found this gem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could've been better anot as I thought but I would still but if on sale only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Family Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom freezer is very convenient. Side by side doors make access a breeze.

    I would recommend this to a friend