Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1168 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,168 reviews
  • Rated 1 out of 5 stars

    False Offer - Doesn't work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tracked down the email with the Apple TV+ redeem link and hit the button, it told me the link was expired. I called best buy and when i got through to a human they gave me another phone number to call rather than transferring me directly. That phone number was expired but the message referred me to a third phone number. When I called that third number and got through to the speak to a human option, it was outside their working hours. Questions and answers for this product say the offer is expired so this is false advertising. What happened to people having pride in their business and professions?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot down load Xfinity application. Looking for exchange with Samsung tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more shows. Not much else to say have to take up enough character space

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sokay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It an ok phone slow to tur on and slow charges over heats when charging

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    appleTV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is ok but nothing special. can find better streaming platforms.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it during the 1 month following my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt run popular apps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the most popular apps X and Robinhood to name a couple don’t have apps for the Macbook never would have purchased if I knew this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    He who is never around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much into streaming and have not looked at it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not think tech are well experienced. Wasted my money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so bad, a few varieties of movies and shows to watch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t really have any shows that are worth while

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad But there is some great shows to watch

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Codes are no Good!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just such a shame, buy Apple Watch nine series with cellular and join Best Buy plus. Was promised a four months subscription to Apple TV+. I’ve used three different codes and continue not to be able to activate it. So I called Best Buy tech, they passed me off Apple TV and then Apple TV said Best Buy’s Codes do not work as of now. I’ve spent well over $40,000 at this store and this is the first bad review I’ve ever had to give and what a coincidence for something free :-).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Grandma j

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came with my purchase, but I have not used it due to the wearing down of my phone battery. I’m sure it was a great feature for someone who would love to have it. It’s not for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Received the link but would not let me access.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Setup failed ! Do not like Apple b/c of this

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work. Apple really sucks at account setup it's why I won't own an iPhone or MAC anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    was ok nothing great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will maybe get in the future to watch a few shows but no rush for the cost and what they offer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple ID locked and promo lost

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I created a new Apple ID to redeem this subscription after not being able to recover my ID from years ago. I downloaded the app on my Xbox Series X and it worked fine for about 4 hours and then Apple locked my Apple ID. I watched 1 show. Apple refuses to reactivate the account or even tell me why account was locked. Only response is they cant do anything and the subscription is gone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone like myself who basically juat watches YouTube, I found apple tv lacking. I couldn’t find really anything that I was interested in to watch. I will give 5 stars for the value because it was free.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible instructions!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible instructions! Unclear on how to set up access. Requires you to access apple TV 7 day free trial. Horrible customers service from best buy for this particular issue. I forwarded to 2 different people then told to call back. WHAT??!!!

    No, I would not recommend this to a friend