Customer Ratings & Reviews

Geek Squad is the must and necessary thing when you buy electronic devices from BB.

Outstanding notification systems with Geek Squad. Had to send my camera out for repairs and cleaning. I was updated multiple times throughout the process. Arrived back as promised. I have never used Geek Squad before. Completely worth the extra cost.

Their service is always amazing. They get things done well.

good having peace of mind, so I added this to the camera

I can rest easy knowing my purchases are protected

I was having trouble with my camera. It wasn't completing the process of taking a photo. I wasn't thrilled when I found out it had to be sent out for repair and cleaning. I was glad to get it back and when I found out I could get it cleaned every year under the contract.

Top of the line product! Great Support Service! AAA+++

Always get the coverage!!!! They did me good when I had to file a claim!!

Geek squad protection plans are always a win. Quick return and ease of mind while using your equipment

I've already used this once. My compute was acting up so I took it in to Best Buy. The gentleman listened and suggested leaving it there for a check up. I was informed daily on the progress and everything ended up ok. They were very professional and explained things in a way a "non tech" person could understand.

Always have to have geek squad with my cameras. It helps me feel better and have a peace of mind, with some extra warranty. I like how they offer a yearly cleaning and service check up on the cameras. However, wish the protection was a little longer.

There's a lot to like about the Geek Squad. They have your back when you need them most. Super comforting to know when investing a lot of money in electronic devices.

I recommend getting the Geek Squad protection plan because it’s really helpful. I am not tech savvy but the Geek Squad is just a call or text away. I have even gone to the store and they were available and eager to help me with even the smallest of task.

Living in dusty Arizona desert and it is really hard and cameras and camera lens. Best Buy stand by their warranty and I highly recommend this insurance, its much cheaper than buying a new camera or lens especially if it breaks in less than a year

Great value for the money. Glad to know my camera is covered for accidents

Love having the peace of mind on my camera being protected through the Geek Squad coverage, granted I am really gentle and careful with my camera equipment, but it’s nice to know that it will be taken care of in the event that anything bad were to happen.

Fixed a camera nikon z50 when something happened to it

Hope i never have to use this. But if i do hope its easy to deal with.

Hopefully I never actually have to use this, but its nice to have

The accidental coverage is a must, especially for expensive products. I had something wrong with my previous camera that geek squad could not fix. They gave me a gift card worth the original amount I paid and I was able to purchase a newer model of the camera and a new SD card for only $16 difference.