Customer Ratings & Reviews

Always get phone protection never know when you might need it. Works like a charm.

It’s a great plan to have if something goes wrong with your cell phone

Don't depend on using your phone number to have them look it up because if you have more than one plan they get them mixed up

I swear by Geek Squad. I have no complaints. They have always been able to figure out the problem or be able to send me where I could get the electronics fixed.

Love the service pay attention to customer Always replace or fix

the protection plans at best buy are great--if something happens to your phone within 1 yr you will get another at no cost or low cost.

had a broken screen the insurance was able to cover it

I can't say enough about how much I enjoy having the protection plan when I buy something at Best Buy!

This is a good thing to have just in case. I haven't had to use it yet for the product I got it for. But it's a really good service.

gotta have a warranty just wish they were a lot cheaper

The agent was so helpful to me in solving the problems I was having with virus protection.

I wish that in-store replacement was still available

Best buy is amazing at honoring these plans. They always fix or replace any items under this warranty quickly and effectively.

got a 1 year protection plan and will work for another

I got it for my LG X Charge cellphone. I didn't get to use it and I have no issues with it...

Little pricey for a one year warranty, almost the cost of the phone. Geek squad warranty is great with usually no hassle.

the protections plans are great--if something happens to your phone you will get another at low or no cost...

It's nice knowing that if something happens to what I have purchased, that the Geek squad will take care of it!

I purchased this protection plan for my teenage son's phone. Accidents happen and you never know when you will need it!

Who would expect the geek squad to be this great! I recommend every one gets it.