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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11739 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,739 reviews
  • Rated 5 out of 5 stars

    Cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issues to need to use the protection plan but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use on this product, but the process is always efficient and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection for years here and had no issues at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this in my previous laptop and it was a life saver. Turned in my laptop after a year and a half for blue screen issues and it couldn’t be fixed so I ended up getting an upgrade with their junk out process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my purchases with Best Buy no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a convenient buy with the laptop I love that it was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY A MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely woth it. I usually dont do the warranties, but this time I am so glad I did. Actually had to use it only a few months in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service to your product even if they can't fix the problem your not left in the dark

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have , just in case needed thank you. hopefully wont need to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great knowledge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional all of the geek squad team pus they are always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped me today with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me with my computer and showed me what to do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to know i have insurance if anything happens to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad's warranty fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection, decent cost to value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Covered coffee spill, but had to rebuy new purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive protection needed for non technical types who don't have light touch with electronic equipment. Long term college protection planning. Doesn't cover software only hardware physical damage. Doesn't carry over to new computer even with two years left on the plan after older computer couldn't be repaired, sucks

    I would recommend this to a friend