Customer Ratings & Reviews

Much need because I am not tech savvy . Te h was very professional helping me with my situation.

I went ahead and purchased the $140 for one year warranty. Hopefully if anything happens to my computer there isn't any fine print and they actually honor the warranty. Otherwise the $140 is extremely high, I think. On the other hand, hopefully I never have to use it. I'm going to mark "yes" for if I would recommend to a friend, which I am still on the fence about. It's a required field, so I have to pick one.

Excellent product and service. Would highly recommend.

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

I called just about questioning stuff very friendly and found out more then was trying to great people

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

Geek Squad protection always a good idea on a expensive item.

The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

Awesome find for college work and play. This tech find provides a great experience.

Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

Great service explained everything i needed too know and great protection worth the extra money for sure.

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.