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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11740 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 11,740 reviews
  • Rated 5 out of 5 stars

    A Mist Have Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had to use it yet but I have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Is Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protecc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I do they will replace or fix the gear. Accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service, fast and responsive. Your electronic product will be repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced for a one year warranty. Geek squad was very helpful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely need it....... if past perfomance repeats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad over Manufacturer's representatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need this, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you guys for this feature. Great to have, if you have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to get protection and when it is at a affordable price its even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance added

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use the insurance yet but love knowing it there if we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and Peace ofind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squa Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teh coverage has a very wide range, and you feel protected when buying expensive devices.

    I would recommend this to a friend