Customer Ratings & Reviews

I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

Thank you guys for this feature. Great to have, if you have any issues.

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

Havent had to use the insurance yet but love knowing it there if we need it.

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

I know they are good from previously using so I would definitely recommend

I made an appointment on line , went to the store and was seen on time and he helped me with my problem which was my fault not the computers.

Geek squad. Very good to get help from. It has always work for me.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

We haven’t had to use geek squad for this device but I’m confident they would take care of use all the same.

I love how easy it is to manage. But i wish i could download more apps