Customer Ratings & Reviews

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

I haven't used this service yet but I have in the past and I think is good for what its worth.

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

This laptop is one of the best one’s I have bought. Its smooth, quite and love the battery.

Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

Im protected. What more can i say. I love when something goes wrong, i dont have to worry.

Very good. They are super helpful everytime i have needed them.

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

Accidents happen…hoping not, but this is a great price for three years of accident coverage.

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

My aunt had it and used it all the time so I know if something happens I’ll be happy with it