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Customer reviews

Rating 4.6 out of 5 stars with 11709 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 11,709 reviews
  • Rated 5 out of 5 stars

    Absolutely best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very kind and gave me the best customer service possible for my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed. I love the convenience of the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the service for my laptop screen cracked hinges a couple of time with $0 payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite computer so far!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really amazing!! I loved!! I sure recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your equipment warranty, the services they provide are so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cares about people! Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is where it's at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad, what can I say. They know all, see all, do all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing for the time of warranty. I normally don't purchase warranties.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed protection on laptop and perfectly got kg all the protection happu

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a smart choice for those who aren’t really careful with their tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap Lap Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good lap top as a beginner laptop. It allows my daughter to play Roblox, watchYouTube videos, and complete school work. For a cheaper laptop it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful with my questions and explained things well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection plan, especially when you buy for children anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two year plan for this price is definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to buy an insurance plan for your children.

    I would recommend this to a friend