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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 11,762 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have repaired my laptop in the past with zero problems wonderful service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is outstanding I always well knowledgeable and always ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really clumsy so this def comes in handy and I feel safer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a most buy when purchasing any tech related item IMO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Wise Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provide insurance for one year, for any damage that may occur.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll most likely need it....... if past perfomance repeats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOTALLY worth it!!!!! Just when you think you wont need it, life happens and it is totally worth having that backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the outstanding customer service best buy employees are always friendly and also helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used this time but have in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These always come in handy and are the reason why I love doing business with Best Buy! They can be a real life saver. I’ve had a camera go down, and Best Buy replaced it on my warranty with a brand new one and had it shipped to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives excellent service and the most value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED FOR SURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE NOT NEEDED IT. BUT I WILL PROBALLY INTHE FUTURE!!!!! I AM HARD ON MY ELECTRONICS!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Support People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly chat for finding proper mouse. Gave me many options in different price ranges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra repair coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warrenty offer an extra coverage for any demage caused my work to stop and feed relax after having this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

    I would recommend this to a friend