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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 11,762 reviews
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly think investing in geek squad is definitely worth it, especially is you have a lot of electronics like myself. In the past few years I have purchased a laptop, 4K TV, kindle, new Samsung phone, google nest cameras and they cover it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase of product protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my device quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What am I reviewing?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty You think you might not need it but trust me you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter that is on 5th grade. It works very well for her to do her homework and also play games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped repair my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chesapeake Square Geek Squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to buy computers or have computers I am responsible for maintained by any other place. Chesapeake Square Geek Squad is an AWESOME group of people. Life happens, pushing the wrong button happens, having critters run across the keyboard happens, the Chesapeake Square Geek Squad has fixed them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On expensive purchases, I always supplement my manufacturer's warranty with a best buy one. They are great to have and hopefully be something you never need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech on fleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my computers for my business. My previous computer stopped working and they were able to set up my system. Great attention to detail. Great experience working with them. They also provided in office asssitance for any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the package deal. When you buy a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Anxiety Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this if you are hard on your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benifits are really there!!! I broke my phone and I'm sure that happened but I am so happy I had insurance on it because all I had to do was to pay the deductible and I got a new phone. $50 deductible is all I had to pay for a new phone. I would never buy an electronic product without

    I would recommend this to a friend