Customer Ratings & Reviews

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

Not much to say, it’s a warranty. It does what it supposed to.

They helped me get my antivirus installed and made things easy.

I have not used it but I know that it is excellent and incredible attention

OK this product was brought in. It was checked by Geek Squad. It was fixed .this product was fixed and it works like new.

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

I’ve had my crome book for over a year now luckily I had no issues with it and I use it all the time for work and school but my brother whom also bought the same chromebook had damaged it but the geek squad warranty had no issues with replacing it. It was definitely worth the money.

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

The 2-Year Accidental Geek Squad Protection plan a must have if you bought an expensive item like a laptop or TV. It covers a lot of things that could happen in a home with kids. No way I was not going to buy the protection.

I took 2yr plan. Hopefully don't have to use. I do think it was reasonably priced for warranty. I usually don't purchase the extra warranty, but was told by someone they had good experience when they had to use the warranty.

They help with any issues you have. Even if they cant help they can direct you to help

Haven't had to use it so far. I've used them in the past and they were very helpful

We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

Was the best helpful for my warranty, helped me choose between which I should get

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

Good warranty for protecting equipment. Would purchase everytime.

Good warranty for protecting equipment. Would purchase everytime.

Its nice to have that protection just incase i need it

Very convenient to have when you know nothing about technology. Saves you money on repairs