Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Product support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable support, very helpful and supportive, excellent value.
I would recommend this to a friend
Peace of mind
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for my pricy gadgets puts the mind at ease
I would recommend this to a friendChrimebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Service, knowledgeable of product, will recommend
No, I would not recommend this to a friendWorth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Costumer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that help us was really helpful he explained everything that we needed to know
I would recommend this to a friendBest Squad Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.
I would recommend this to a friendGood insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have not had to use it on this device, but I have used them in the past and have been very satisfied. It is one of those things where you hope you never need it, but nice to have just on case.
I would recommend this to a friendEasy help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help very fast on finding a solution and very respectful and friendly
I would recommend this to a friendPeace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.
I would recommend this to a friendhelp with setting my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast service very easy going. helpful and super resourceful
I would recommend this to a friendEasy To Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.
I would recommend this to a friend3 YEARS PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's wise to protect your device. We never know what can happened.
I would recommend this to a friendWorth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved
I would recommend this to a friendAmazing customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer care, quick and effecient! Will solve issue in a timely manner.
I would recommend this to a friendGaming PC and more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.
I would recommend this to a friendGeek Squad came out check my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and he helped me with the return process
I would recommend this to a friendWon't buy electronics without it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.
I would recommend this to a friendGeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how much I like it yet. Haven’t had the need to use it.
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful service that Best Buy provides is the thorough service of geek squad
I would recommend this to a friendGreat service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.
I would recommend this to a friend