Customer Ratings & Reviews

Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

The greatest computer I have owned wouldn't ask for nothing better

I like my new bose earbuds , they had a great sound

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

3 years is the best deal and protects my computer from accidental damage.

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

I guess it was ok I never had to used the service. But, it was there in case I needed it.

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

There has not been any need to use the protection plan but it does cover good things.