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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 11,762 reviews
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the recommendation of your associate and feel great about the service purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is genius!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On electronics always going to have some type of c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my headphones for a year w/ great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection yet. It is a decent price and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could be better but otherwise good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and customer service only thing i don't like is they making me pay for another protection plan after my device got damaged I mean if you pay for a two year protection its should be protected for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service quick and hassle free process. Repairs done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad crew every time. Always available to help me setup my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ive got my own now...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been using her brothers oculas but now she has her own. She is enjoying this VR Product like crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase For Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed to protect your device. A must.

    I would recommend this to a friend