Customer Ratings & Reviews

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

Always good to have in case of emergencies with technological devices

The agents helped me troubleshoot and take care of updates

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

geek squad always gets it done right and will keep you updated with status of availability and project.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

the Geek squad team. They are experts and helped me solve the problem with my pc

It's better to have protection than need it. I will always have protection

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

I bought this extra care package with the computer for two years just in case my sons damage it

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

I haven't had to use, but am confident that if needed, it will have been worth it.

Got the three year insurance plan because of my travels and bringing my laptop i didn't want to worry about accidents so hopefully it will be easier having it with me.

They are very professional and courteous. They work fast and are punctual.