Customer Ratings & Reviews

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.

This is really useful just Incase anything happens to it I recommend it

This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

Customer service was excellent. I recommend Best Buy to all of my friends and family.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

Don't buy anything without added protection electronics break down all the time

always get geek squad protection for new computers. It always comes in handy

The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

Geek squad provides the peace of mind knowing help is available if needed.

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

Wouldn’t own a software device with it. Good tec support

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Definitely would recommend getting Geek Squad on major purchases.

It is a great product for a great price . I would buy this product again

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens