Customer Ratings & Reviews

I never got to use it there probably really good tho

Geek squad agents are fantastic in solving issues quickly

The geek squad are expert in diagnosing computer problems and are very customer focused

I highly recommend this for any electronic purchas .It saved us so many times

The 1-Year Accidental Geek Squad Protection is a fantastic add-on for peace of mind. It offers coverage for accidents like spills, drops, and other mishaps, which is perfect for someone like me who uses their laptop daily. I feel confident knowing that any unexpected issues can be resolved quickly without additional costs. The customer service is reliable, and the claim process is straightforward and hassle-free. Highly recommend this protection plan for anyone who wants to safeguard their tech investment!

I love love love geek squad. I was skeptical at first but I purchased it anyway and of course the time came where I needed it and it the process was so easy! Thank you for providing such a great product and service.

Extended warranty is a must have for all my products, highly recommend

Great product and I love it and would recommend to anyone!

Always there when I call. Very smart people know what they’re doing!!

It's very good quality, very comfortable to work with, and it does its job.

Thank goodness for Geek Squad! I can't remember how many times I've said that to myself after an unexpected break, drop, tear, or malfunction...but it's too many to count! They've saved me and my devices lives time and time again. I currently have the three year protection plan on my 2.5 y/o laptop, whose screen just broke a few weeks ago - and I'm so relieved I chose to purchase it back then. There is nothing worse than having a damaged product you love, with no way to repair or replace it. And no matter how safely you protect your things, or tell yourself nothing bad will happen to a brand new device...accidents just happen. I highly recommend purchasing some form of Geek Squad protection plan along with basically any product that you care an inkling about. I've regretted some purchases over the years, but never Geek Squad! While the pros are straightforward, and listed right on the site, one thing I still like to point out is that Geek Squad can be carried onto the next owner - so even if the device you purchased it for eventually gets regifted or becomes a hand-me-down, the protection plan gets carried down with it. Pretty neat! So yeah. It's just an essential thing to have...especially for someone like me, who thinks of their devices like their children (lol!)

Very nice haven’t use it yet it’s a gift to myself

Obviously its great to have additional protection for my new purchase

I needed to use my Geek Squad plan for the first time and I am so appreciative for the service. My laptop won't turn on. Initially, I was told they'd have to send it off for 2 weeks but rep took to back to see if she could fix problem and she was able to. Thanks so much. Can't afford to be without laptop for 1 day. *-*

Great value and peace of mind that it brings to the items you purchase

Warranty for a Christmas present. My grandkids need the protection.

I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

Always get the geek squad protection! Very dependable.

Don't get a computer at Best Buy without this protection! I know it seems like a pricey addition, but if/when your computer breaks or is damaged, you don't have to pay ANYTHING. And if it needs to be replaced, you receive store credit for the full amount you originally paid (to put toward a replacement or whatever you want). When my last laptop bit the dust, I was literally able to get a new laptop with the credit and with the leftover credit after the laptop purchase, I was able to put it toward replacing my fridge that broke. GET THE PROTECTION and don't let it lapse without going and getting any issues that arise with your product fixed or the whole thing replaced. Best investment!

Extended warranty is a great option for I previously accident