Customer Ratings & Reviews

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Got a have it with a PC purchase most of the time they have problems at least once!

Good deal, it can really save you in the long run if you are particularly uncareful at times.

Purchased it just in case and haven't used it yet.

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

Best warranty plan I've had. They live up to their name.

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

BEST PROTECTION PLAN FOR YOUR ELCTRONICS ON THE MARKET.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.