Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,765 reviews
  • Rated 5 out of 5 stars

    cannot remember

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exchanged my computee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me change and fix my computer they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now spill proof

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on the protection plan to be included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to answer any of my questions. Love that they are always available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your ever in a technical pickle/ call the geek squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product review

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought it. I am accident prone and fear I will spill on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wont buy without it!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go for geek squad protection. It is a small price to pay for a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassel protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the &

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m be bad to use this twice now ! Very good just wish it was for a longer period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What IF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! Purchased this just for the what if factors

    I would recommend this to a friend