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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 11,765 reviews
  • Rated 5 out of 5 stars

    What IF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! Purchased this just for the what if factors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me find a great and reliable laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lives up to their name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Willy. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    40 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Excellent clarity of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go home without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protector Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad accidentally plan protects everything on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love knowing i have protection for 2 years, it helps me a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Place ALot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Of The Employees R Really Friendly & Nice 2 Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're so glad you've had an awesome experience. It's definitely important to have your computer in tip-top shape. if you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very comfortable purchasing the 2 year accidental Geek Squad Protection simply because I'm a senior. I wanted assistance that I could depend on. I felt it was a reasonable price for product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for college and it’s really reliable for college work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a peace of mind expense, low cost for an inexpensive laptop

    I would recommend this to a friend