Customer Ratings & Reviews

Great use. Came with purchase. Glad to be able to use it in future

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

It’s good having peace of mind that I can have service and help with questions or problems.

The Geek Squad protection gives you a great piece of mind

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

Have protection makes me feel at ease, I'm very happy best buy have this coverage for my every electronics

Haven't needed it, but thankful I have it! Would definitely purchase again

Like the services they provide very hepful stand behind there warranty

They are very helpful when it comes to laptops. They have good customer service.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

very much needed, always be safe than sorry. a year or two is the max I would recommend to get

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Really good service they repair or exchange devices if needed. Just expensive

Awesome. The service techniciansery attentive to my needs and thorough in their work.

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

Very good service and helped me with my computer problems quickly

I love this service and was very happy I could add Geek Squad protection to my purchase.

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.