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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 11,765 reviews
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy and geek squad great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for teens with laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I can use in-store help if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price paid I think is worth it, better to have it and not need it than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my laptop when damaged, easy & fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan to have of your student is rough with tech devoces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the warranty to any products I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired laptop keyboard fast and correctly first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great people Their always happy to help Great poeple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount for good coverage overall great help if damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has been flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.