Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11765 reviews
(11,765 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the 1 year protection for my computers. Especially for accidental damage coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly made a solution of my doubts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always 24/7 available and they always try to help you with any concerns
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy and geek squad great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Necessary purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great for teens with laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy I can use in-store help if needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price paid I think is worth it, better to have it and not need it than need it and not have it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
:)))
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of my laptop when damaged, easy & fast service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mandatory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teenage son, so it was mandatory that we get the protection plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Havent used yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good plan to have of your student is rough with tech devoces
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always add the warranty to any products I buy from Best Buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repaired laptop keyboard fast and correctly first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great people Their always happy to help Great poeple
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is a life saver, I highly recommend it to everyone and use it on all of my purchases
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Laptop coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amount for good coverage overall great help if damaged
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad has been flawless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Dan. Thanks so much for your kind comments! We appreciate helping you out and making sure that you don't need to worry about problems. We look forward to seeing you again! If you have any questions or need help, please let us know.



