Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11766 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 11,766 reviews
  • Rated 5 out of 5 stars

    Laptop replaced!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has Saved Me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go security piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience great; great geek squad is great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad waited on mr quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Hope I never have to use it! Give me a pleasant peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooddddddddddd#dddddddddddddddddddddddf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add on for electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing you need when you need it. This is your best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gret purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great they gave me no issues with giving me credit for a item that couldn't be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Easy to install. Easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me hundreds if not thousands of dollars!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for geek squad. I had to call them once and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in my laptop knowing I have geek squad to back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is perfect for people who drop computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

    I would recommend this to a friend