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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11767 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 11,767 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Stress Free Device Ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm thankful it's there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SQUADD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the geek squad always there for my needs and fixing my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad offer and well worth it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service! They replaced my laptop with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Nice and Very Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so helpful and great customer service! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting in case ANYTHING were to happen to your computer accident wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a young student. Touch screen is nice and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of buying from Bestbuy because of the great accidental protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend