Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 11,768 reviews
  • Rated 5 out of 5 stars

    Great Chromebook looks good definitely recommend i

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook looks good definitely recommend if you are looking at something in this price range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beneficial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this when my child's computer broke. No problems at all when I needed to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help when you need them. This is what millennals are good for! That all there good for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for peace of mind. Seemed like a no brainer to me for the price I paid for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't had to chance to use this service its great to have for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect for my 9 year old. Good battery and fast enough. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Definitely Need This

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet but I'm assured to know that I have it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PRIZE POSSESSIONS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION AND WORTH THE INVESTMENT. I WOULD DEFINITELY BUY AGAIN FOR MY NEXT PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When needed theyll be there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition just in case. Life happens all the time and this is a (just in case) buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super helpful if you are not tech savy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, easy to make appointments when needed. Security for college kids away from home.

    I would recommend this to a friend