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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11768 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 11,768 reviews
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was okay. No complaints. I will always use Best Buy for m’y business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use because computer is still great but you never now when you a great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the easy of protection. Why wouldn’t you get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't put a price on peace of mind. I will forever purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Jarvis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Associate at the store talked me into it and it was a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soddered ram!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek squad protection. When it comes to electronics you never know when something can go wrong so I gotta have my geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for new touchscreen laptop for my teenager!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens that falls just out of regular warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected even a little better totally recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort to Have Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product but it's a comfort to have it in case something goes wrong in the first couple years of ownership. Have used Geek Squad in the past and they've been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old units and installed the new with professional excellence. They were incredible and couldn’t have done a better job. These folks represent Best Buy in a great way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

    I would recommend this to a friend