Customer Ratings & Reviews

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

We are assured of excellent service with the Geek Squad. We got this extra coverage for our son to ensure that his school laptop will be in great shape.

Never know when you need repairs, better safe than sorry.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

Geek squad service is always reliable and worth purchasing

Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

I'm excited to have this, especially for those of us that are computer illiterature

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

Great tool for my needs…. Z a z. Z z z z z z z z z z z z

I love to know that the items I purchase at Best Buy are protected

Simply perfecto to school's son... is practice and high quality

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.