Customer Ratings & Reviews

Came in handy when the kids spilled pop all over my laptop

I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

Great to have professional computer geeks at the store to assist with purchase. They know all the bells and whistles to help you choose what is right for your needs!

I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.

we love all Best Buy plans, they are effective and they always provide great service to us as customers

I love that my product came with this !! It’s helpful knowing I’m protected!!

The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

HUSBAND WILL LIKE IT IF ANYTHING HAPPENS WE ARE COVERED

Love the help that I get from the Geek Squad! They are always so helpful and friendly. They don't make you feel like you don't know anything, even when you don't!!

Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

So far I haven't had to use the protection plan. So that actually goes to show that the product purchase so far is holding up to quality standards. We will see if an update is needed in the future. But as of now so far so good.

I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

For now until forever I will purchase Best Buy’s replacement plan. I swear by it.

I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

Great service. Very skilled people doing what they know best

Geek squad is the reason why I buy all my electronics through Best Buy. Great customer, experienced team and always eager to help you solve any problems. Their warranty is just the best!!

The geek squad helped me fix my tablet after an accident. Very helpful!!