Customer Ratings & Reviews

Geek Squad is a good back up to have, My daughter's laptop screen was acting up. They replaced it no issues

I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.

I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

2-Year Accidental Geek Squad Protection used on every item I buy

Great customer service and upheld the warranty with no issue.

Good protection plan. This plan is affordable and a good value for the money.

Great purchase and great value and great price thanks

It's exactly what warranty I wanted and didn't bother looking at any others.

I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.

Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day

Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Very good deal and much needed. Will do as describe.

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.