Customer Ratings & Reviews

Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

It’s good to have to have. So far I everything’s working good

Great service for a great price. A must buy for protection

I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

The computer has its one year warranty but we bought this extended one in case our grandson dropped it

This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

Geek Squad has always had the answers for my questions. Service usually very quick.

Best buy has great warranty. I dont know how to review a warrenty

Perfect add on when you are a hybrid worker and take your laptop back and forth.

The geek squd is awesome. Any problem i have i xan call them and they will help.

Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.

I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

Geek squad has been there every time i call to help me get through a technical issue

Had to make a return. It went good with no problems

Always purchase Geek Squad service when making electronic items. Peace of mind knowing within the extended time that I am covered is worth it.