Customer Ratings & Reviews

Get your products protected. Geek squad has the best service. Always available and great customer. When i call to get help with my tv. Their right on it.

The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.

I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

I PURCHASED THIS FOR MY SON'S CHROMEBOOK FOR CHRISTMAS ALREADY USING IT BC HE CRACED THE SCREEN. HE SAID IT HE DIDN'T BUT WHO DID UGU! ALWAYS BUY TH PROTECTON PLAN

I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

I highly recommend you getting the geek squad protection. I get it on everything I buy from best buy. They have one of the best protection plans, in my opinion.

I havent used this service yet but it offers a good peace of mind. Just the ability to have the battery replaced after 3 years will most likely make this worth it

I bought this plan with a new laptop purchased for work. I have not filed any claim on the plan and hopefully never have to do that. Bit it’s a peace of mind knowing I’m covered.

Puts me at a peaceful mind to know help is just a simple call away.

Never had to use it but I would definitely recommend it.

The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

I wouldn't have it any other way. I know there is a high likelihood that I am going to break my new electronic and this helps put my mind at ease.

The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.

Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.

I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high

Excellent help with a computer issue I was having with my PC

Helped me with many of the problems without issues