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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 11,773 reviews
  • Rated 5 out of 5 stars

    Geek Squad on My Side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable GEEKS, I say that with meaning. This Crew can make a determination & answer your questions while you wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gel Squad set up my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Nice package protection with extra benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package protection with extra benefits. Bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having this 1 year accidental Geek Squad protection to use whenever we need to. We had to use it a couple times last year and it went smoothly. Very worth having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend getting these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they offer these protection plans. I usually purchase then if there priced fair. I've only had to use them one time and it was pretty easy to get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy and confident by product is covered. Laptop repairs can get pricey but this affordable 3 year protection will prevent me having to pay more than I already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the effort that Geek Squad/ Best Buy provide at request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful with my laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want peace of mind this product is the one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year guarantee by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extended warranty and receive great service when I have to apply my warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for school. Would definitely think about buying again if anything were to ever happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case something goes wrong, can never have to much protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's saved me a bunch because the HP laptop I got TWICE now is a $2k piece of crap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy any electronics without it. It just saved me $500 on another laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually buy Geek Squad protection on big items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan and Geek Squad access is a necessity for any high cost product. Geeks are honest and will let you know if an item can be repaired or should be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

    I would recommend this to a friend