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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,773 reviews
  • Rated 5 out of 5 stars

    Good value warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in clutch after my brother broke the computer i bought him as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The peace of mind is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very helpful each time I have purchased this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use, although still learning windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet thank goodness! Im sure it'll be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopping for the best. It gives me a little comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suppot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    when the gadget is for a kid, yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I had known...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many offers being thrown at your face, how was I supposed to know this was for your computer and NOT for another Best Buy offer??? SMH.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me over the phone to get back in to my sons laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad YEAH! Be Smart!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying my new laptop I felt it is worth the price of the 3 year Accidental Geek Squad Protection Plan. Things always go wrong with electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use it yet but i feel confident that if the time comes the warranty will come on handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!