Customer Ratings & Reviews

So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.

I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

They help, are patient and solve your problem!!!!!

Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

I don't have the complete money to pay the extended guarantee.

Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

Gives me piece of mind. Also. the terms and conditions are easy to understand.

Haven't used it yet so can't provide a proper review.

You can’t beat having protection for a year. Good buy

screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

Always a great idea to have protection on devices and geeksquad makes it easy if anything happens

It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.