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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,774 reviews
  • Rated 5 out of 5 stars

    Bought this for my work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good, reliable and safe thing It is good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online customer service geek squad was great?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used.Geek Squad once and they were great. Quick service, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally would get the warranty for every electronic device I buy from them. So that I can have peace of mind knowing that whatever product I buy it's well protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful I love how easy they make anything and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    --

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful to have, they have help with every problem ive had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it one time. glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt was there ever a question to get Geed Squad on all electronics. This is a must and if the product needs to be replaced, you'll always save a pretty penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good support and peace of mind. Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work is quality and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too much price for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe is too much price for the something to get garanty cover part of the repair

    I would recommend this to a friend